Shard Solutions is a family run, independent home improvement business operating in Sussex, Surrey, Kent, Essex & London.
Shard Solutions is a family run, independent home improvement business operating in Sussex, Surrey, Kent, Essex & London. Our team of installers have a wealth of knowledge and experience within the trade and we pride ourselves on our excellent reputation amongst our customers and industry alike.
Client satisfaction is of the upmost importance to every member of the Shard team who work alongside our customers at every step of the process ensuring any project, whether big or small is treated with the same level of care and quality of workmanship. We have insurance backed guaranteed and supported by industry bodies such as FENSA and Checkatrade where our reviews speak for themselves. We have an average rating on checkatrade.com of 9.89 which we are very proud of. Most of our work comes from recommendations and repeat customers which we feel is a testament to the work we install and service we offer.
Shard is also very proud to announce that we have recently opened a showroom on 45 Croydon Road, Caterham. Displaying a variety of bi-folds, sash windows and composite doors. This giving you the opportunity to have a ‘look and feel’ of the quality products we offer and go through the specification options with a Shard representative, who can give you direction and advice on every decision you make.
At Shard we only work with key leading industry manufactures such as Origin, Solidor, Atlas to name but a few to ensure the quality of products are the best out there and gives you as the client the added security in knowing you are supported with manufactures guarantees and warranties.
Please feel free to contact us for a no-obligation quote or design consultation from our friendly showroom team or if you would like to arrange a visit to your property or project site we are also more than happy to accommodate this.
Q:- What is your standard lead time?
A:- It does differ slightly from product to product however for most products its a 3-4week turnaround.
Q:- Do you offer supply only?
A:- Yes, we do offer supply only contracts, these come with a 1 year guarantee on the product supplied but does not cover installation guarantee.
Q:- What are your payment terms?
A:- After we have completed a site survey and you are happy to go ahead with the final quote, we will draw up a contract and ask for a 50% deposit. After the job has been ordered we will confirm an installation date that suits you. The remaining 50% is due on completion of works. For supply only contracts the full amount is required at time of order placed.
Q:- What Guarantees do you offer?
A: Shard Solutions offer all customers a 10 year guarantee on products installed by our trained fitters, this includes sealed units with integral blinds. Origin offer a 20 year manufacturers guarantee on all of their products. We are FENSA registered and a member of the GGFi.